After Sales
Advanced Setting Mode
If you need to adjust the speed limit, change the wheel size, or in some cases you need to try a factory reset to resolve some issues, please visit below “APP Manual” and check “Advanced Settings Mode”.
Error Codes
| 100G Controller Error Manual | |||||
| Type 1 Error | Type 2 Error | ||||
| Error Code | LED Flashing | Description | Error Code | LED Flashing | Description |
| 0121 | 1-2-1 | Hall A Error | 0211 | 2-1-1 | Overvoltage |
| 0122 | 1-2-2 | Hall B Error | 0212 | 2-1-2 | Undervoltage |
| 0123 | 1-2-3 | Hall C Error | 0221 | 2-2-1 | Throttle Protected |
| 0124 | 1-2-4 | Motor Connection Fault | 0222 | 2-2-2 | Brake |
| 0131 | 1-3-1 | Phase A Disconnected | 0223 | 2-2-3 | Leave Seat Protect |
| 0132 | 1-3-2 | Phase B Disconnected | 0224 | 2-2-4 | Stall |
| 0133 | 1-3-3 | Phase C Disconnected | 0231 | 2-3-1 | Controller Overheat: Orange |
| 0141 | 1-4-1 | Phase A Sampling Error | 0232 | 2-3-2 | Controller Overheat: Red |
| 0142 | 1-4-2 | Phase B Sampling Error | 0241 | 2-4-1 | Overspeed |
| 0143 | 1-4-3 | Phase C Sampling Error | 0242 | 2-4-2 | Locked |
| 0151 | 1-5-1 | Phase A Overcurrent | |||
| 0152 | 1-5-2 | Phase B Overcurrent | |||
| 0153 | 1-5-3 | Phase C Overcurrent | |||
If the problem remains...
Please contact the local dealer or our after-sales service for help.
Fill out the form on the right, describe the problem, submit. We will reply you within 24 hours.
