After you received the goods, if you do not know how to use it, please feel freely to contact us, we will try our best to deal with all problems.
During the warranty period, if product parts have problem (like motor, controller, battery, charger, etc.), we will provide new parts for free(You need to provide strong evidence that shows these parts have been damaged), you only need to bear the freight. At the same time, we also can provide free technology consulting.
Within 5 days after you received the goods, if you find there are problem with goods, please contact us.
Local Dealer & Service
We have distributors in some countries or regions, so that you can receive our products faster and provide more timely and accurate after-sales service. Please contact us and we will recommend a suitable distributor to you.
Happy New Year 2025! We are about to start Chinese New Year and orders placed between 17th January and 5th February will be sent out after 5th February. During this period, our customer service is still online, sometimes with some delays. Dismiss
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