Shipping Cost for Repairing Items Under Warranty
- During the warranty period, if product parts have problem (like motor, controller, battery, charger, etc.), we will provide new parts for free, you only need to bear the freight.
- Usually, shipping cost for small parts to Europe or USA is usually $20. For heavier or larger parts such as batteries or motors, or shipping to other areas, shipping costs may vary.
- Before placing your order, you should have contacted us and we have initially identified which parts are faulty.
- If possible, please indicate your record of communication with us and the parts to be sent when placing your order.