Name: Shipping Cost for Repairing Items Under Warranty - Ebike Kit - 100g.tech
SKU: Shipping Cost for Repairing Items Under Warranty
Price: 18.95 EUR
Availability: InStock

Shipping Cost for Repairing Items Under Warranty

EUR18.95

SKU: Shipping Cost for Repairing Items Under Warranty Category: Accessories

Description

Shipping Cost for Repairing Items Under Warranty

During the warranty period, if product parts have problem (like motor, controller, battery, charger, etc.), we will provide new parts for free, you only need to bear the freight.
Usually, shipping cost for small parts to Europe or USA is usually $20. For heavier or larger parts such as batteries or motors, or shipping to other areas, shipping costs may vary.
Before placing your order, you should have contacted us and we have initially identified which parts are faulty.
If possible, please indicate your record of communication with us and the parts to be sent when placing your order.

Warranty

Items	Motor	Controller	Charger	Battery	Phone Holder
Warranty (Months)	24	24	24	12	3

After-Sale Service

Our goal is customer satisfaction!
After you received the goods, if you do not know how to use it, please feel freely to contact us, we will try our best to deal with all problems.
During the warranty period, if product parts have problem (like motor, controller, battery, charger, etc.), we will provide new parts for free(You need to provide strong evidence that shows these parts have been damaged), you only need to bear the freight. At the same time, we also can provide free technology consulting.
Within 5 days after you received the goods, if you find there are problem with goods, please contact us.

Local Dealer & Service

We have distributors in some countries or regions, so that you can receive our products faster and provide more timely and accurate after-sales service. Please contact us and we will recommend a suitable distributor to you.